Remote Patient Care Coordinator | Intake & Scheduling

Visa Hunt; Argentina; Presencial; ARS 63.416.000 - 90.595.000; Jornada completa

Descripción de la vacante

Hire Hangar is seeking a Patient Coordinator to welcome prospective patients and guide them from initial inquiry to scheduled consultation. This role emphasizes empathetic, patient-centered communication delivered mainly via SMS and phone.

The position is full-time and on-call, requiring reliable availability during assigned hours, with a focus on confidentiality and accurate data capture in CRM/EMR systems.

Formación

• 2+ years of experience in patient intake, care coordination, medical front desk, or healthcare customer support roles.
• Excellent written and spoken English communication skills.
• Strong interpersonal skills with a naturally empathetic and patient-focused approach.
• Comfortable working in a structured on-call environment with consistent responsiveness during assigned hours.
• Proficiency in Google Workspace and basic spreadsheet management (Excel or Google Sheets).
• Prior remote work experience with US/UK-based companies preferred.

Responsabilidades

• Respond promptly to inbound SMS and phone inquiries from prospective patients.
• Lead warm, empathetic intake conversations to understand patient needs and goals.
• Schedule consultations using Calendly and internal systems.
• Accurately capture patient details and notes in CRM and EMR platforms.
• Conduct timely follow-ups to nurture engagement and support scheduling.
• Maintain organized documentation while ensuring confidentiality and data accuracy.

Conocimientos

Patient intake experience

English communication

Remote collaboration tools

CRM/EMR familiarity

On-call responsiveness

Herramientas

Go High Level

Dr Chrono

Calendly

Google Workspace

Descripción del empleo

Hire Hangar is seeking a Patient Coordinator to welcome prospective patients and guide them from initial inquiry to scheduled consultation. This role emphasizes empathetic, patient-centered communication delivered mainly via SMS and phone.

The position is full-time and on-call, requiring reliable availability during assigned hours, with a focus on confidentiality and accurate data capture in CRM/EMR systems.