Remote Logistics Coordinator - Global Shipments & Claims

HireHawk Inc.; Buenos Aires; A distancia; ARS 76.199.000 - 114.298.000; Jornada completa

Descripción de la vacante

HireHawk Inc. is seeking a Logistics Coordinator to support a remote Operations team handling international shipments, procurement, claims, and order workflows.

The role focuses on coordinating domestic and international shipments, maintaining accurate records, and ensuring timely delivery with clear communication to stakeholders. The ideal candidate has 1–3+ years in logistics, strong English writing skills, and experience with shipping documents and SOPs.

Formación

• 1-3+ years of experience in logistics, shipping, supply chain, transportation, or a closely related operations role.
• Experience working in a B2B logistics or import/export environment with international shipments.
• Hands-on experience coordinating domestic and international shipments.
• Working knowledge of shipping documentation such as bills of lading, packing lists, commercial invoices, and customs paperwork.
• Fluent written English with strong professional email communication skills.
• Strong attention to detail and experience following structured processes and SOPs.

Responsabilidades

• Coordinate domestic and international shipments with carriers, freight forwarders, warehouses, and other logistics providers.
• Track shipments from dispatch through final delivery and proactively flag delays, exceptions, or missed delivery milestones.
• Keep suppliers, warehouses, drivers, customers, and internal teams updated with clear and timely shipment communications.
• Prepare, review, and validate shipping documents including bills of lading, packing lists, commercial invoices, and customs documentation.
• Identify and escape discrepancies involving weights, quantities, shipping records, documentation, or delivery details.
• Coordinate final-mile delivery requirements and help resolve issues that could prevent successful customer delivery.
• Receive, review, process, and report on product quality claims and shipment-related discrepancies.
• Manage inventory transfers and warehouse logistics while maintaining accurate movement records.
• Enter customer orders and maintain order information in the company’s Order Management and ERP systems.
• Prepare recurring and ad hoc logistics, order, claims, and shipment reports for the Operations team

Conocimientos

Logistics experience

B2B logistics

English communication

Attention to detail

SOP compliance

Herramientas

ERP systems

Order management

Excel

Descripción del empleo

HireHawk Inc. is seeking a Logistics Coordinator to support a remote Operations team handling international shipments, procurement, claims, and order workflows.

The role focuses on coordinating domestic and international shipments, maintaining accurate records, and ensuring timely delivery with clear communication to stakeholders. The ideal candidate has 1–3+ years in logistics, strong English writing skills, and experience with shipping documents and SOPs.