Pre-Op Surgical Coordination Specialist

HireHawk Inc.; Comisión de Fomento de Perú; Híbrido; ARS 83.068.000 - 113.274.000; Jornada completa

Descripción de la vacante

HireHawk Inc. is a global marketplace connecting skilled professionals with meaningful remote opportunities supporting U.S. and Canadian companies.

We are seeking a Medical Administrative & Surgical Patient Coordinator to manage post-visit administrative steps in the surgical journey, ensuring clearances, testing, records, and pre-operative steps stay on track for surgery. This operations-focused healthcare role involves coordinating with patients, medical offices, imaging centers, laboratories,

Formación

• 3+ years of experience in medical administration, surgical coordination, patient coordination, or closely related healthcare operations.
• Hands-on experience in a U.S. medical practice or healthcare environment.
• Direct experience coordinating surgical or pre-operative patients, including appointments, tests, records, clearances, or required documentation.
• Experience using EMR, CRM, patient-management, or comparable medical-office systems.
• Confidence communicating directly with patients and contacting hospitals, imaging centers, laboratories, physicians' offices, and other healthcare providers.
• Excellent spoken and written English, with strong documentation, organization, case-tracking, and follow-through skills.
• Sound judgment regarding administrative vs clinical responsibilities, including escalation to clinical staff when needed.

Responsabilidades

• Own and track the pre-operative process for multiple surgical patients from booking through readiness for surgery.
• Keep each patient’s pre-operative checklist current, identifying missing clearances, tests, records, documentation, and other requirements.
• Coordinate required appointments and testing, including imaging, medical clearances, laboratory work, and other pre-operative requirements.
• Contact hospitals, imaging centers, laboratories, physicians' offices, and other healthcare facilities to obtain outstanding information and keep cases moving.
• Follow up with outside providers when testing or clearances are delayed, advocating for patients while maintaining professional communication.
• Conduct or support standardized pre-operative patient calls and walk patients through non-clinical instructions and next steps.
• Maintain accurate documentation of patient conversations, completed requirements, pending items, and case status.
• Communicate surgical readiness and delays clearly to the broader practice team.
• Recognize questions that fall outside administrative scope and elevate promptly.
• Provide additional medical administrative and patient-coordination support to improve surgical process efficiency.

Conocimientos

Clear communication with patients

Organization & documentation

Case tracking

Interpersonal coordination

Educación

Medical Assistant training / nursing-related education

Herramientas

EMR systems

CRM systems

Patient-management software

Descripción del empleo

HireHawk Inc. is a global marketplace connecting skilled professionals with meaningful remote opportunities supporting U.S. and Canadian companies.

We are seeking a Medical Administrative & Surgical Patient Coordinator to manage post-visit administrative steps in the surgical journey, ensuring clearances, testing, records, and pre-operative steps stay on track for surgery. This operations-focused healthcare role involves coordinating with patients, medical offices, imaging centers, laboratories,