Remote LATAM Enterprise Account Manager – AI Agents
Remote Jobs
Una candidatura hecha para este puesto de trabajo — un currículum y una carta de presentación adaptados que responden directamente a la oferta.
Ventajas ofrecidas por este puesto de trabajo
Descripción de la vacante
ElevenLabs is seeking a Customer Success/Account Manager for the Spanish LATAM region. You will manage enterprise accounts, deploy AI agents, and drive multi-product adoption to achieve net revenue growth.
You will collaborate with Sales, Engineering, and CS to deliver measurable outcomes in production environments. You’ll guide customers on design, conversations, and integrations, analyze performance, and look for optimization opportunities across web, mobile, and telephony.
Formación
- 5+ years of Customer Success or Account Management experience in B2B SaaS or AI/ML products in the LATAM region.
- Fluent in Spanish and English.
- Experience building and deploying AI agents.
- Familiarity with API integrations and SDK navigation.
Responsabilidades
- Manage a defined portfolio of enterprise accounts and drive expansion.
- Guide customers on agent design, personas, workflows, and integrations to deliver business outcomes.
- Analyze performance data and logs to identify friction and optimization opportunities.
- Partner with Sales, Engineering, and Customer Success to convert success into revenue growth.
- Own revenue outcomes including cross-sell opportunities and multi-product adoption.
Conocimientos
Herramientas
Descripción del empleo
ElevenLabs is seeking a Customer Success/Account Manager for the Spanish LATAM region. You will manage enterprise accounts, deploy AI agents, and drive multi-product adoption to achieve net revenue growth.
You will collaborate with Sales, Engineering, and CS to deliver measurable outcomes in production environments. You’ll guide customers on design, conversations, and integrations, analyze performance, and look for optimization opportunities across web, mobile, and telephony.
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