LATAM Enterprise AI Account Manager

ElevenLabs; Argentina; A distancia; ARS 90.547.000 - 181.094.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual discretionary stipend (Learning

Annual discretionary social travel

Annual company offsite

Co-working stipend

Descripción de la vacante

ElevenLabs seeks an experienced Enterprise Customer Success/Account Manager to partner with senior enterprise customers in deploying conversational agents on the ElevenLabs Agents Platform. The role focuses on hands-on execution—advising on agent design, personas, conversation flows, tool integrations, and voice customization to deliver measurable business outcomes in production environments.

You will guide deployments across web, mobile, and telephony; analyze performance data; and own

Formación

• 5+ years in Customer Success or Account Management for B2B SaaS or AI/ML products in the LATAM region.
• Fluent in Spanish and English.
• Familiarity with building and deploying AI agents.
• Experience with API Integrations and SDKs.
• Proven experience driving revenue outcomes and owning a quota.
• Excellent problem-solving, technical and analytical skills.
• Strong communication and relationship-building abilities.
• Solid understanding of the LATAM market landscape and cultural nuances.
• Self-motivated and able to work remotely in distributed teams.

Responsabilidades

• Partner with enterprise customers to build and deploy conversational agents on the ElevenLabs Agents Platform.
• Advise on agent design, personas, conversation flows, tool integrations and voice customization to achieve business outcomes.
• Guide customers in deploying and scaling agents across web, mobile, and telephony; analyze performance data to identify friction and optimization opportunities.
• Own expansion outcomes across a defined portfolio and drive cross-sell with Sales, Engineering and CS to grow revenue.
• Collaborate with Sales, Engineering and Customer Success to convert technical success into durable revenue growth.

Conocimientos

Customer Success

B2B SaaS

Spanish LATAM

English

AI/ML products

API Integrations

SDKs

Revenue quota ownership

Cross-sell

Communication skills

Herramientas

APIs

SDKs

Descripción del empleo

ElevenLabs seeks an experienced Enterprise Customer Success/Account Manager to partner with senior enterprise customers in deploying conversational agents on the ElevenLabs Agents Platform. The role focuses on hands-on execution—advising on agent design, personas, conversation flows, tool integrations, and voice customization to deliver measurable business outcomes in production environments.

You will guide deployments across web, mobile, and telephony; analyze performance data; and own