Remote LATAM Account Manager - Higher Ed & Nonprofits

YO AI Labs

Ciudad de Mendoza

Remote

ARS 92,241,000 - 138,361,000

Full time

3 days ago
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Benefits offered by this job

USD compensation
100% remote role
High ownership and impact
Supportive, systems-minded culture
Growth opportunities

Job summary

YO AI Labs is seeking an Account Manager to support and grow partner relationships across higher education and nonprofit sectors. You’ll own day-to-day partner success—keeping campaigns on track, deliverables aligned, and performance moving in the right direction.

You’ll work closely with an Account Director on larger accounts, while independently owning partners as their primary point of contact. This is a remote role, paid in USD, with compensation based on experience and scope.

Qualifications

  • 3+ years of experience in Account Management (marketing/agency preferred).
  • Strong project management and organizational skills.
  • Excellent communication — clear, friendly, proactive, and solutions-oriented.
  • Ability to translate partner needs into actionable internal direction.
  • Comfortable using Asana or similar project management tools.
  • Analytical mindset with experience reviewing performance reports and campaign data.
  • Ability to manage multiple priorities in a fast-paced agency environment.
  • Native or near-native English fluency.

Responsibilities

  • Be the main day-to-day contact for assigned partners, keeping communication clear, proactive, and partner-first.
  • Run partner check-ins for owned accounts with strong agendas, alignment notes, and follow-through.
  • Translate partner needs into actionable internal direction and keep detailed records on scope, deliverables, and status.
  • Coordinate campaigns end-to-end, ensuring timelines, quality, and scope stay tight.
  • Monitor performance with the paid media team, pull reports, and surface insights that drive smarter decisions.
  • Keep creative, media, and analytics teams aligned so execution stays smooth and predictable.
  • Track progress against partner goals including budget pacing, inquiries, applications, and enrollments.
  • Spot retention, renewal, and upsell opportunities early and support proposals alongside the Account Director.
  • Jump into onboarding and new business support when needed to help partnerships start strong.
  • Assist with account financial health by supporting reporting accuracy and following up on invoicing as requested.

Skills

Account Management
Project Management
Communication
Stakeholder management
Asana
Data analysis
Prioritization
English fluency

Tools

Asana

Job description

YO AI Labs is seeking an Account Manager to support and grow partner relationships across higher education and nonprofit sectors. You’ll own day-to-day partner success—keeping campaigns on track, deliverables aligned, and performance moving in the right direction.

You’ll work closely with an Account Director on larger accounts, while independently owning partners as their primary point of contact. This is a remote role, paid in USD, with compensation based on experience and scope.

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