Remote LATAM Account Manager — Retention & Growth

Lilo Social; Neuquén; Remote; ARS 92,241,000 - 153,735,000; Full time

Benefits offered by this job

Fully remote role

USD compensation

Unlimited PTO

Growth opportunities

Job summary

Lilo Social is seeking an Account Manager to support and grow partner relationships across higher education and nonprofit sectors. This remote role is paid in USD and compensation is based on experience and scope.

You will own day-to-day partner success, coordinate campaigns end-to-end, and collaborate with an Account Director on larger accounts. The position emphasizes organization, proactive communication, and cross-functional collaboration.

Qualifications

• 3+ years of experience in Account Management, marketing/agency preferred.
• Strong project management and organizational skills.
• Excellent communication — clear, friendly, proactive, and solutions-oriented.
• Ability to translate partner needs into actionable internal direction.
• Comfortable using Asana or similar project management tools.
• Analytical mindset with experience reviewing performance reports and campaign data.
• Ability to manage multiple priorities in a fast-paced agency environment.
• Native or near-native English fluency.

Responsibilities

• Be the main day-to-day contact for assigned partners, keeping communication clear, proactive, and partner-first
• Run partner check-ins for owned accounts with strong agendas, alignment notes, and follow-through
• Translate partner needs into actionable internal direction and keep detailed records on scope, deliverables, and status
• Coordinate campaigns end-to-end, ensuring timelines, quality, and scope stay tight
• Monitor performance with the paid media team, pull reports, and surface insights that drive smarter decisions
• Keep creative, media, and analytics teams aligned so execution stays smooth and predictable
• Track progress against partner goals including budget pacing, inquiries, applications, and enrollments
• Spot retention, renewal, and upsell opportunities early and support proposals alongside the Account Director
• Jump into onboarding and new business support when needed to help partnerships start strong
• Assist with account financial health by supporting reporting accuracy and following up on invoicing as requested

Skills

Account Management

Project management

Communication

Asana or similar

Data analysis

English fluency

Tools

Claude AI

Ad platforms

Job description

Lilo Social is seeking an Account Manager to support and grow partner relationships across higher education and nonprofit sectors. This remote role is paid in USD and compensation is based on experience and scope.

You will own day-to-day partner success, coordinate campaigns end-to-end, and collaborate with an Account Director on larger accounts. The position emphasizes organization, proactive communication, and cross-functional collaboration.