Remote LATAM Account Manager - Higher Ed & Nonprofits

Cloudbeds; Ciudad de Mendoza; Remote; ARS 138,361,000 - 199,855,000; Full time

Job summary

Cloudbeds is seeking an Account Manager to support and grow partner relationships across the higher education and nonprofit sectors. This remote role puts you as the primary contact, coordinating campaigns and ensuring timelines and deliverables stay on track.

You’ll work with an Account Director on larger accounts, manage multi-stakeholder communications, translate partner needs into internal directions, and help with onboarding and renewals as needed.

Qualifications

• 3+ years of experience in Account Management (marketing/agency experience preferred).
• Strong project management and organizational skills.
• Excellent communication — clear, friendly, proactive, and solutions-oriented.
• Ability to translate partner needs into actionable internal direction.
• Comfortable using Asana or similar project management tools.
• Analytical mindset with experience reviewing performance reports and campaign data.
• Ability to manage multiple priorities in a fast-paced agency environment.
• Native or near-native English fluency.

Responsibilities

• Be the main day-to-day contact for assigned partners, keeping communication clear, proactive, and partner-first.
• Run partner check-ins for owned accounts with strong agendas, alignment notes, and follow-through.
• Translate partner needs into actionable internal direction and keep detailed records on scope, deliverables, and status.
• Coordinate campaigns end-to-end, ensuring timelines, quality, and scope stay tight.
• Monitor performance with the paid media team, pull reports, and surface insights that drive smarter decisions.
• Keep creative, media, and analytics teams aligned so execution stays smooth and predictable.
• Track progress against partner goals including budget pacing, inquiries, applications, and enrollments.
• Spot retention, renewal, and upsell opportunities early and support proposals alongside the Account Director.
• Jump into onboarding and new business support when needed to help partnerships start strong.
• Assist with account financial health by supporting reporting accuracy and following up on invoicing as requested.

Skills

Account management

Project management

Communication

English fluency

Multi-tasking

Relationship management

Analytical mindset

Tools

Asana

CRM tools

Job description

Cloudbeds is seeking an Account Manager to support and grow partner relationships across the higher education and nonprofit sectors. This remote role puts you as the primary contact, coordinating campaigns and ensuring timelines and deliverables stay on track.

You’ll work with an Account Director on larger accounts, manage multi-stakeholder communications, translate partner needs into internal directions, and help with onboarding and renewals as needed.