Remote Datacenter Project Lead – Client-Facing Tech

Bluelight; Neuquén; Remote; ARS 106,019,000 - 166,601,000; Full time

Job summary

Bluelight is seeking a Technical Project Manager for Data Center responsibilities, including client ownership, project coordination, and hands-on technical guidance. You will manage server hardware, cabling, power, and cooling across onsite and remote hands engagements.

Responsibilities include leading onboarding, scoping, and technical reviews, plus maintaining dashboards, budgets, and vendor coordination. Strong ITSM/tooling skills and client-facing experience are essential.

Qualifications

• 3+ years of experience in datacenter operations or technical infrastructure.
• Direct client-facing experience in a technical role.
• Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations.
• Proficiency with ITSM and project tooling: Jira, ServiceNow, Zendesk, or equivalent.
• Experience owning project budgets, SOWs, or vendor purchase orders.
• Proven ability to develop and lead a small technical team.
• Strong written and verbal communication; you write tickets and client reports clearly.

Responsibilities

• Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle.
• Lead client onboarding, scoping calls, and technical review meetings.
• Translate client requirements into actionable work orders and internal tickets.
• Manage SLA commitments, report delivery status, and handle escalations directly.
• Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform.
• Create, assign, prioritize, and close tickets with clear documentation at every stage.
• Track multi-workstream projects across planning, procurement, deployment, and sign-off.
• Oversee on-site and remote-hands work: server rack/stack, cabling, power, and cooling.
• Coordinate with vendors on procurement, lead times, and RMA logistics.
• Maintain a live project dashboard for clients and internal stakeholders.
• Ensure adherence to datacenter safety, change management, and access protocols.
• Provide technical guidance to junior technicians and contractors on-site.

Skills

Datacenter operations

Technical infrastructure

Client-facing experience

Project coordination

Vendor management

Tools

Jira

ServiceNow

Zendesk

Job description

Bluelight is seeking a Technical Project Manager for Data Center responsibilities, including client ownership, project coordination, and hands-on technical guidance. You will manage server hardware, cabling, power, and cooling across onsite and remote hands engagements.

Responsibilities include leading onboarding, scoping, and technical reviews, plus maintaining dashboards, budgets, and vendor coordination. Strong ITSM/tooling skills and client-facing experience are essential.