Remote Customer Success & Revenue Operations Specialist

Smartek S.R.L; La Pampa; Remote; ARS 138,487,000 - 184,649,000; Full time

Job summary

Smartek S.R.L is seeking a Remote Customer Success Expert to optimize revenue operations and workflows across SaaS environments. The role emphasizes CRM expertise, data accuracy, reporting, and cross-functional collaboration to improve customer success outcomes.

You will configure and manage CRM platforms (Salesforce, HubSpot or similar), oversee revenue tools, and build efficient processes. Strong communication and problem-solving are essential for success.

Qualifications

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with revenue-related tools outside the CRM.

Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Skills

CRM configuration

CRM management

Operational judgment

Communication

Tools

Salesforce

HubSpot

Job description

Smartek S.R.L is seeking a Remote Customer Success Expert to optimize revenue operations and workflows across SaaS environments. The role emphasizes CRM expertise, data accuracy, reporting, and cross-functional collaboration to improve customer success outcomes.

You will configure and manage CRM platforms (Salesforce, HubSpot or similar), oversee revenue tools, and build efficient processes. Strong communication and problem-solving are essential for success.