Enterprise Customer Success Lead (Remote, Equity, Pto)

Altscore; Santa Fe Capital; Remoto; ARS 83.458.000 - 146.052.000; Part-time

Descrizione del lavoro

Altscore is seeking a Customer Success Expert to join our remote, contract-based team. You will leverage CRM expertise to optimize revenue operations, workflows, and data accuracy across SaaS environments.

The role focuses on configuring CRM platforms (Salesforce, HubSpot or similar), managing revenue tools, and delivering clear documentation and reports to drive adoption and improvements.

Competenze

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong communication and problem-solving skills.

Mansioni

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Conoscenze

CRM configuration

CRM management

Data accuracy

Reporting

Workflow optimization

Operational judgment

Strumenti

Salesforce

HubSpot

Descrizione del lavoro

Customer Success Expert - Remote

Job Type: Contractor
Location: Remote

Sales / Revenue / CS Operations Expert

Job Type: Contractor
Location: Remote

Role Overview

We are looking for experienced Sales, Revenue, or Customer Success Operations professionals with strong CRM expertise and operational judgment. The role focuses on improving workflows, data accuracy, reporting, and revenue operations across SaaS environments.

Key Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools .
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Requirements

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong operational judgment and problem-solving skills.
• Excellent written and verbal communication.
• Strong understanding of data accuracy, reporting, and workflow management.