Remote Customer Service Specialist - Help & Reservations

Remofirst, Inc.; Santa Fe Capital; À distance; ARS 600 000 - 900 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Training opportunities

Collaborative team environment

Career growth

Résumé du poste

Mendoza Traveling with Mich is seeking a friendly, professional Customer Service Representative to join our remote team. You will assist customers with inquiries, reservations, and general support across multiple channels while upholding a positive customer experience.

Ideal candidates are calm, solution-oriented, and detail-minded with strong communication skills. This full-time remote role reports to the Customer Service Manager and offers growth opportunities within a collaborative

Qualifications

• High school diploma or equivalent required.
• Prior customer service, hospitality, sales, travel, or admin experience preferred.
• Excellent verbal and written communication skills.

Responsabilités

• Respond to inquiries by phone, email, chat, and other channels.
• Provide accurate information about products, services, policies, and procedures.
• Help with reservations, changes, cancellations, and general questions.
• Resolve issues professionally and efficiently.
• Follow up to ensure needs are addressed.
• Maintain accurate customer data and records.
• Escalate complex issues to the appropriate department when needed.
• Coordinate with internal teams to resolve requests.
• Maintain a positive, professional, solution-oriented attitude.
• Meet customer service, quality, and productivity standards.
• Protect customer confidentiality per company policies.

Connaissances

Customer service

Communication

Multitasking

Teamwork

Problem solving

Formation

High school diploma

Outils

CRM systems

Description du poste

Mendoza Traveling with Mich is seeking a friendly, professional Customer Service Representative to join our remote team. You will assist customers with inquiries, reservations, and general support across multiple channels while upholding a positive customer experience.

Ideal candidates are calm, solution-oriented, and detail-minded with strong communication skills. This full-time remote role reports to the Customer Service Manager and offers growth opportunities within a collaborative