Remote Customer Service Pro — Travel & Reservations

Virtustant; La Pampa; Remote; ARS 31.131.000 - 48.425.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Training and development opportunities

Supportive team environment

Career growth opportunities

Zusammenfassung

Virtustant is hiring a Customer Service Representative to join our remote team. You will help customers with questions, reservations, and general support while upholding a professional, friendly, and solution-driven attitude.

The role requires strong communication skills, the ability to manage multiple tasks, and proficiency with CRM systems. English/Spanish bilinguals are a plus, and experience in travel or hospitality is beneficial.

Qualifikationen

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Professional and friendly attitude with customer focus.
• Experience with CRM or customer management platforms recommended.

Aufgaben

• Respond to customer inquiries via phone, email, chat, and other channels.
• Provide accurate information about products, services, policies, and procedures.
• Assist customers with reservations, changes, cancellations, and general questions.
• Resolve customer concerns professionally and efficiently.
• Follow up with customers to ensure needs are addressed.
• Maintain accurate customer information and communication records.

Kenntnisse

Verbal communication

Written communication

Interpersonal skills

Problem-solving

Attention to detail

Organizational skills

Multi-tasking

CRM tools

Teamwork

Independent work

Ausbildung

High school diploma

Tools

CRM systems

Jobbeschreibung

Virtustant is hiring a Customer Service Representative to join our remote team. You will help customers with questions, reservations, and general support while upholding a professional, friendly, and solution-driven attitude.

The role requires strong communication skills, the ability to manage multiple tasks, and proficiency with CRM systems. English/Spanish bilinguals are a plus, and experience in travel or hospitality is beneficial.