Remote Collections Specialist – Growth & Customer Focus

Whizz; Comisión de Fomento de Perú; Remote; ARS 60,828,000 - 91,242,000; Full time

Benefits offered by this job

Competitive salary with performanceBon

Friendly and supportive team

Opportunity to work internationally

Job summary

Whizz is seeking a Collections Agent to join our remote team. You will monitor overdue accounts, maintain records, and pursue timely payments while delivering excellent customer service.

The role requires 1+ year collections experience, fluent English (C1) and preferably Spanish, with 40 hours per week and shifts within EST business hours. You will work with international teams and leverage Office and Workspace tools.

Qualifications

• 1+ years of collections experience.
• Fluent in English (C1); Spanish is a plus.
• Strong negotiation and communication skills.
• Proficient with MS Office and Google Workspace.
• Ability to work remotely with reliable internet.

Responsibilities

• Monitor overdue accounts and secure timely payments.
• Maintain accurate delinquency records and payment plans.
• Provide excellent customer service while pursuing collections.
• Collaborate with other departments to resolve issues.
• Prepare reports on debt collection progress.
• Ensure compliance with state and federal collection laws.

Skills

Negotiation

Attention to detail

Customer service

Record keeping

Communication

Tools

Microsoft Office

Google Workspace

Job description

Whizz is seeking a Collections Agent to join our remote team. You will monitor overdue accounts, maintain records, and pursue timely payments while delivering excellent customer service.

The role requires 1+ year collections experience, fluent English (C1) and preferably Spanish, with 40 hours per week and shifts within EST business hours. You will work with international teams and leverage Office and Workspace tools.