Remote Client Relationships & Referral Programs Lead

Pfm; Ciudad de Mendoza; Remote; ARS 32,822,000 - 38,004,000; Full time

Benefits offered by this job

Week between Christmas and New Year's—

Paid public holidays off

Three weeks of paid vacation annually

Comprehensive training program

Mentorship and collaboration

Career advancement paths

Work from anywhere (Argentina)

Home office equipment stipend

Job summary

Political Asylum Lawyers is seeking a Referral Program Manager to strengthen client relationships and drive a strategic referral ecosystem. You will lead a structured client relationship program, deepen trust with current and former clients, and formalize outreach to generate new matters through referrals at a U.S.-facing immigration law firm.

You will manage Team 100 referral partnerships, track outcomes in the CRM, and deliver regular reports and newsletters, with a strong focus on excellence,

Qualifications

• Fluency in Spanish and English required.
• Experience with U.S.-based clients or partner networks.
• Warm, confident communicator comfortable with outbound calls.
• Strong organizational skills and attention to detail.
• CRM experience preferred (HubSpot).
• Experience in immigration or legal services preferred.
• Experience with professional networks is a plus.
• Proficiency with Google Workspace, especially Sheets.

Responsibilities

• Lead client relationship touches with current and former clients.
• Coordinate client referrals and track outcomes.
• Manage the firm’s client referral initiative and tracking.
• Serve as the primary relationship manager for Team 100 referral partners.
• Conduct intro calls and relationship-building with referral partners.
• Track referrals in CRM with key details and outcomes.
• Prepare and distribute quarterly Partner Newsletter updates.
• Build dashboards tracking referral activity and trends.
• Deliver monthly and quarterly referral performance reports.

Skills

Bilingual Spanish/English

Outbound calling

Strong communication

Organizational skills

CRM experience

Tools

HubSpot

Google Sheets

Job description

Political Asylum Lawyers is seeking a Referral Program Manager to strengthen client relationships and drive a strategic referral ecosystem. You will lead a structured client relationship program, deepen trust with current and former clients, and formalize outreach to generate new matters through referrals at a U.S.-facing immigration law firm.

You will manage Team 100 referral partnerships, track outcomes in the CRM, and deliver regular reports and newsletters, with a strong focus on excellence,