Remote Client Success & Referral Programs Lead

PwC Argentina; Rosario; Remote; ARS 32,769,000 - 37,943,000; Full time

Benefits offered by this job

Vacation time

Public holidays paid

Training program

Mentorship

Career advancement

Work from anywhere in Argentina

Equipment stipend

Job summary

Political Asylum Lawyers is seeking a Referral Program Manager to strengthen client relationships and professional partnerships. You will lead our Client Relationship Program, conducting intentional check-ins, celebrations, and milestone conversations with current and former clients, ensuring they feel remembered, supported, and connected to the firm long after matters conclude.

You will also drive a structured client referral initiative to transform positive client experiences into a steady

Qualifications

• Fluency in Spanish and English required.
• Experience working with U.S.-based clients, professionals, or partner networks.
• Strong, warm communication skills and confidence on outbound calls.
• Familiarity with CRM systems (HubSpot preferred) is a plus.

Responsibilities

• Lead structured calls with current and former clients for birthdays, anniversaries, milestones, and periodic check-ins.
• Manage the firm’s client referral initiative, including outreach, follow-up, and tracking.
• Serve as the primary relationship manager for all Team 100 referral partners.
• Prepare and distribute quarterly Partner Newsletter updates.
• Build dashboards tracking referral activity and trends.
• Deliver monthly and quarterly reports on referral performance.

Skills

Fluency in Spanish and English

Experience with U.S.-based clients

CRM experience

Warm, confident communicator

Tools

HubSpot CRM

Job description

Political Asylum Lawyers is seeking a Referral Program Manager to strengthen client relationships and professional partnerships. You will lead our Client Relationship Program, conducting intentional check-ins, celebrations, and milestone conversations with current and former clients, ensuring they feel remembered, supported, and connected to the firm long after matters conclude.

You will also drive a structured client referral initiative to transform positive client experiences into a steady