Remote Client Relations & Partnerships Lead

Ferla Bikes Inc.; Buenos Aires; Remote; ARS 32,769,000 - 37,943,000; Full time

Benefits offered by this job

Holiday pay

Paid holidays

Vacation days

Training program

Mentorship

Career growth

Remote-friendly

Home office stipend

Job summary

Political Asylum Lawyers is seeking a Referral Program Manager to lead our Client Relationship Program and a structured client referral initiative. You will manage relationships with current and former clients as well as a network of referral partners, aligning outreach with the firm’s mission to help immigrants secure asylum in the United States.

You will build dashboards, track referrals, and provide regular reports, while fostering a culture of excellence, care, and lifelong client

Qualifications

• Fluent in Spanish and English.
• Experience working with U.S.-based clients, professionals, or partner networks.
• Warm, confident communicator comfortable with outbound calls.
• Strong organizational skills and high attention to detail.
• Comfortable using or learning CRM systems (HubSpot preferred).
• Ability to handle sensitive information professionally and discreetly.

Responsibilities

• Lead structured calls with current and former clients for birthdays, anniversaries, milestones, and check-ins.
• Listen for client needs and route them to the appropriate internal team or trusted referral partner.
• Lead and operate the firm’s client referral initiative, including outreach, follow-up, and tracking.
• Serve as the primary relationship manager for all Team 100 referral partners.
• Conduct introduction calls and ongoing relationship-building conversations with referral partners.
• Track inbound and outbound referrals with key details, outcomes, and follow-up needs in the CRM.
• Prepare and distribute quarterly Partner Newsletter updates.
• Build and maintain dashboards tracking referral activity, partner engagement, and trends.
• Deliver monthly and quarterly reports on referral performance and partner engagement.

Skills

Spanish fluency

English fluency

Experience with US-based clients

Strong communication

Organizational skills

CRM familiarity

Tools

HubSpot

Google Sheets

Google Workspace

Job description

Political Asylum Lawyers is seeking a Referral Program Manager to lead our Client Relationship Program and a structured client referral initiative. You will manage relationships with current and former clients as well as a network of referral partners, aligning outreach with the firm’s mission to help immigrants secure asylum in the United States.

You will build dashboards, track referrals, and provide regular reports, while fostering a culture of excellence, care, and lifelong client