Production SaaS Support Engineer (SQL/Azure)

Supportyourapp-1; Quilmes; Remote; ARS 1,000,000 - 2,200,000; Full time

Job summary

Buenos Aires World Tech Recruiting is seeking a Technical Support Specialist for a remote role focused on SaaS and SQL. You will work in live production environments, diagnosing issues across database, application, and infrastructure layers while engaging with clients to explain and resolve complex problems.

The role offers exposure to Azure, SQL Server, .NET, and Angular, with opportunities to grow into senior support or engineering-adjacent roles within a lean, high-impact team.

Qualifications

• 3+ years of technical support experience in a SaaS environment.
• Strong SQL skills and working with live data.
• Excellent English communication with clients.

Responsibilities

• Diagnose and resolve issues across database, application, and infrastructure layers.
• Investigate system issues using SQL queries and monitor production environments.
• Collaborate with engineering to escalate and resolve complex cases.
• Explain technical problems clearly to clients and provide proactive improvements.

Skills

SQL

Technical Support

English

Tools

Jira

RDP

Monitoring tools

SQL Profiler

Job description

Buenos Aires World Tech Recruiting is seeking a Technical Support Specialist for a remote role focused on SaaS and SQL. You will work in live production environments, diagnosing issues across database, application, and infrastructure layers while engaging with clients to explain and resolve complex problems.

The role offers exposure to Azure, SQL Server, .NET, and Angular, with opportunities to grow into senior support or engineering-adjacent roles within a lean, high-impact team.