NOC Engineer - Telecom Backbone & Incident Resolution

Trinetix; Quilmes; Hybrid; ARS 1,000,000 - 1,300,000; Full time

Benefits offered by this job

Career growth

Language classes (EN/ES)

Medical insurance

Mental health support

Benefits program with fitness, hobbies

Flexible working hours

Inclusive culture

Job summary

Trinetix is seeking a skilled NOC Engineer to join our team, collaborating with partners across the globe. You will monitor IP and transmission networks, handle incidents, and drive service restoration with cross-functional teams.

The role requires 3–5+ years in NOC environments, CCNP Enterprise or equivalent, and strong communication skills in a fast-paced, international setting. You’ll work with Linux/Windows, contribute to monitoring tools, document incidents, and participate in ongoing

Qualifications

• 3–5+ years in a NOC or similar environment.
• Strong troubleshooting across IP/transmission platforms.
• Knowledge of TCP/IP, MPLS, BGP, QoS, xWDM technologies.
• CCNP Enterprise level knowledge or equivalent practical experience.
• Hands-on experience with network monitoring tools, incident handling, and fault management.
• Experience with Linux/Windows environments.
• Strong communication and collaboration skills.
• Experience documenting incidents and maintaining clear technical reporting.

Responsibilities

• Monitor the network across IP and transmission platforms (including xWDM) and underlying infrastructure.
• Act on alarms indicating service-impacting and potential service-impacting issues.
• Initiate and perform troubleshooting of faults and outages across relevant platforms.
• Resolve incidents at first line whenever possible, minimizing escalation to second-level support.
• Take full ownership of incidents and drive them to resolution and restoration.
• Collaborate with third-party providers during troubleshooting.
• Ensure accurate and timely documentation during and after incident resolution.
• Maintain clear communication with stakeholders during major incidents.
• Track SLA commitments and coordinate resolution across teams.
• Prepare root cause analyses and outage reports.
• Act as SPOC during planned maintenance and outages.
• Configure and contribute to NOC monitoring tools and processes.
• Collaborate with internal teams to improve troubleshooting and information sharing.

Skills

Network troubleshooting

TCP/IP

MPLS/BGP

CCNP Enterprise

Monitoring tools

Linux/Windows

Communication skills

Incident handling

Tools

NOC monitoring tools

Job description

Trinetix is seeking a skilled NOC Engineer to join our team, collaborating with partners across the globe. You will monitor IP and transmission networks, handle incidents, and drive service restoration with cross-functional teams.

The role requires 3–5+ years in NOC environments, CCNP Enterprise or equivalent, and strong communication skills in a fast-paced, international setting. You’ll work with Linux/Windows, contribute to monitoring tools, document incidents, and participate in ongoing