NOC Engineer – Telecom Backbone (Flexible Hours)

Trinetix; La Plata; On-site; ARS 1,200,000 - 2,100,000; Full time

Benefits offered by this job

Continuous learning and career growth

English/Spanish language classes

Medical insurance

Mental health support

Flexible working hours

Inclusive culture

Job summary

Trinetix is seeking a skilled NOC Engineer to join our team and collaborate with global stakeholders. You will monitor IP and transmission networks, respond to alarms, and drive incident resolution.

The role involves working with Linux/Windows environments and coordinating with third-party providers across international markets. Ideal candidates have 3–5+ years in a NOC, CCNP Enterprise or equivalent, and strong communication skills.

Qualifications

• 3–5+ years of experience in a Network Operations Center (NOC) or similar environment.
• Strong technical expertise in network troubleshooting across IP and transmission platforms.
• Solid knowledge of TCP/IP, MPLS, BGP, QoS, xWDM technologies.
• CCNP Enterprise level knowledge (for IP-focused roles) or equivalent practical experience.
• Hands-on experience with network monitoring tools, incident handling, and fault management.
• Experience working with Linux/Windows environments.
• Strong communication skills and ability to collaborate with internal teams and external providers.
• Experience in documenting incidents and maintaining clear technical reporting.

Responsibilities

• Monitor the network across IP and transmission platforms (including xWDM), as well as underlying infrastructure (sites, owned and leased fiber).
• Act on alarms indicating both service-impacting and potential service-impacting issues.
• Initiate and perform troubleshooting of faults and outages across relevant platforms.
• Resolve incidents at first line whenever possible, minimizing escalation to second-level support.
• Take full ownership of incidents and drive them to resolution and restoration.
• Collaborate with third-party providers (hardware vendors, field support, network providers) during troubleshooting.
• Ensure accurate and timely documentation during and after incident resolution.
• Maintain clear and structured communication with internal and external stakeholders during major incidents.
• Track SLA commitments, follow up on progress, and coordinate resolution across teams.
• Prepare root cause analysis and outage reports.
• Act as a SPOC during planned maintenance and outages.
• Configure and contribute to the development of NOC monitoring tools and processes.
• Collaborate with internal teams to improve troubleshooting and information sharing.

Skills

NOC experience

Network troubleshooting

TCP/IP

MPLS/BGP/QoS

xWDM

CCNP Enterprise

Monitoring tools

Linux/Windows

Communication skills

Incident documentation

Tools

NOC monitoring tools (e.g., Nagios, Zabbix)

Incident management system

Job description

Trinetix is seeking a skilled NOC Engineer to join our team and collaborate with global stakeholders. You will monitor IP and transmission networks, respond to alarms, and drive incident resolution.

The role involves working with Linux/Windows environments and coordinating with third-party providers across international markets. Ideal candidates have 3–5+ years in a NOC, CCNP Enterprise or equivalent, and strong communication skills.