Medical Devices Client Services & Projects Lead

Hirebridge; Partido de Quilmes; Presencial; ARS 800.000 - 1.200.000; Jornada completa

Descripción de la vacante

Hirebridge is seeking a Client Services Associate for our Buenos Aires office. You will be the first level of support to existing clients and coordinate the completion of translation projects and other language initiatives, ensuring on-time delivery and high quality.

You will collaborate with the production team, prepare budgets and timelines, communicate progress, and maintain strong client relationships while upholding ISO-aligned processes. English proficiency is essential.

Formación

• Excellent written and verbal English communication skills.
• Substantial customer service and/or project management experience.
• Strong interpersonal skills.
• Effective time management.
• Strong organizational skills, attention to detail, and the ability to multi-task.

Responsabilidades

• Respond to client requests for new project initiatives through our centralized technology.
• Collaborate with various members of the production team to assess the scope of work and produce cost and timeline estimates for translation projects and requests.
• Initiate all project related work by providing detailed budget, schedule and instructions to the project team and by anticipating pitfalls or potential roadblocks to successful completion.
• Ensure that any pitfalls are addressed and resolved with the client before being submitted to the production team.
• Where applicable, initiate some project specifics to set the production team / individual project up for success.
• Take a proactive role in learning about clients’ industry, business needs and company culture, educating the project team, and providing a high level of service.

Conocimientos

Customer service

Project management

English communication

Budgeting

Time management

Educación

Bachelor’s degree or equivalent

Herramientas

MS Office

Descripción del empleo

Hirebridge is seeking a Client Services Associate for our Buenos Aires office. You will be the first level of support to existing clients and coordinate the completion of translation projects and other language initiatives, ensuring on-time delivery and high quality.

You will collaborate with the production team, prepare budgets and timelines, communicate progress, and maintain strong client relationships while upholding ISO-aligned processes. English proficiency is essential.