Lead Dynamics 365 CE/CRM Solutions Architect

Zim Directory; Argentina; Remote; ARS 1,800,000 - 2,400,000; Full time

Job summary

Zim Directory in Argentina is seeking a Dynamics 365 CE/CRM Consultant to technically lead complex consulting and implementation initiatives, guiding CRM solutions and key decisions to deliver scalable, secure, and well-integrated systems that improve sales and customer service.

You will design patterns, oversee data, security, and integrations, troubleshoot issues, mentor junior consultants, and communicate progress and risks to clients and cross-functional teams.

Qualifications

• Bachelor's degree in a related field or equivalent professional experience.
• 5+ years of consulting and implementing Microsoft Dynamics 365 CE/CRM.
• Experience in complex production environments.
• Proficiency in Power Platform and Dataverse, CRM configuration, data modeling and integrations.
• Strong focus on quality, service continuity, performance, and risk assessment.
• B2 English proficiency and ability to read technical documentation.

Responsibilities

• Design complex CRM solutions and integrations with Dynamics 365 CRM and related processes.
• Define technical patterns, controls, and standards for configuration and Power Platform.
• Establish data, security, integrations, and production environment strategies.
• Troubleshoot issues and perform root cause analysis.
• Lead reviews, validations, and operational readiness activities.
• Provide technical guidance and knowledge transfer to junior consultants.
• Support client decision-making with architecture, security, and operations teams.
• Identify reusable assets and suggest improvements to standards and delivery practices.
• Maintain clear documentation and communicate progress, risks, and blockers.

Skills

Communication skills

Analytical thinking

Problem solving

Results oriented

Accountability

Continuous learning

Technical leadership

Education

Bachelor's degree in Systems Engineering

Tools

Dynamics 365 CE/CRM

Power Platform

Dataverse

CRM configuration

Data modeling

Integrations

Security management

Automation & business rules

Job description

Zim Directory in Argentina is seeking a Dynamics 365 CE/CRM Consultant to technically lead complex consulting and implementation initiatives, guiding CRM solutions and key decisions to deliver scalable, secure, and well-integrated systems that improve sales and customer service.

You will design patterns, oversee data, security, and integrations, troubleshoot issues, mentor junior consultants, and communicate progress and risks to clients and cross-functional teams.