LATAM Customer Support Leader – Ranch & Field Operations

Halter; Buenos Aires; Presencial; ARS 89.314.954 - 119.086.605; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Diverse and inclusive workplace

Opportunities for personal impact

High-performance team environment

Descripción de la vacante

Halter is seeking a LATAM Support Team Leader to build and develop support operations in South America. This role involves leading a new team while maintaining high performance and understanding customer needs through direct interaction with producers.

The ideal candidate has 3+ years of experience in a customer-facing environment and full professional fluency in both Spanish and English. Familiarity with the ranching industry and a passion for technology will be advantageous.

Halter values diversity and encourages passionate individuals to apply.

Formación

• 3+ years experience leading and developing teams in a customer-facing environment.
• Full professional fluency in Spanish and English.
• Experience in the ranching or livestock industry, ideally in South America.

Responsabilidades

• Build and lead the LATAM support team.
• Drive performance through team routines and accountability.
• Partner with field teams to understand customers' experiences.

Conocimientos

Team Leadership

Bilingual (Spanish and English)

Customer Experience

Problem-Solving

Communication

Judgment and Decision Making

Educación

3+ years in customer-facing roles

Experience in ranching or livestock industry

Herramientas

Intercom

Salesforce

Descripción del empleo

Halter is seeking a LATAM Support Team Leader to build and develop support operations in South America. This role involves leading a new team while maintaining high performance and understanding customer needs through direct interaction with producers.

The ideal candidate has 3+ years of experience in a customer-facing environment and full professional fluency in both Spanish and English. Familiarity with the ranching industry and a passion for technology will be advantageous.

Halter values diversity and encourages passionate individuals to apply.