Bilingual AgriTech Customer Support Specialist

Halter; Buenos Aires; On-site; ARS 59,584,102 - 74,480,128; Full time

Benefits offered by this job

Personal growth fund of $1,000

Diverse and inclusive workplace

Impactful work in ag-tech

Job summary

Halter is looking for a Customer Support Specialist based in Buenos Aires, Argentina, to help establish their presence in South America. You will directly engage with ranchers, understanding their needs and providing support across Argentina, Uruguay, and Brazil. Your role includes troubleshooting issues, analyzing data for insights, and collaborating with various teams to enhance customer experiences.

If you're passionate about improving outcomes for ranchers and thrive in challenging environments, consider joining Halter in this meaningful role.

Qualifications

• Minimum 2 years of experience in customer-facing roles.
• Full professional fluency in Spanish and English.
• Familiarity with Argentina, Uruguay, or Brazil's beef or dairy sectors.

Responsibilities

• Provide direct support to ranchers through chat and phone.
• Troubleshoot technical issues and find solutions.
• Analyze support data to improve service delivery.

Skills

customer service

bilingual Spanish and English

relationship building

problem-solving

data analysis

knowledge of the livestock industry

Job description

Halter is looking for a Customer Support Specialist based in Buenos Aires, Argentina, to help establish their presence in South America. You will directly engage with ranchers, understanding their needs and providing support across Argentina, Uruguay, and Brazil. Your role includes troubleshooting issues, analyzing data for insights, and collaborating with various teams to enhance customer experiences.

If you're passionate about improving outcomes for ranchers and thrive in challenging environments, consider joining Halter in this meaningful role.