Fraud & Disputes Intern — Data-Driven Problem Solver

Sezzle; Comisión de Fomento de Perú; On-site; ARS 12,305,000 - 14,739,000; Full time

Job summary

Sezzle is seeking a Fraud & Disputes Intern to join a fast-paced team. You will analyze and respond to card and ACH disputes, collaborating with fraud and disputes teams to determine best actions. The role emphasizes AI-enabled productivity, data-driven decisions, and timely resolutions.

The internship is full-time, Monday–Friday, 9:00 am–5:30 pm Central Time, and paid. You will gain practical experience across fraud prevention, data analysis, and cross-functional collaboration in a dynamic

Qualifications

• Experience in analyzing data and making impactful decisions in fast-paced environments.
• Attention to detail and ability to multitask.
• Excellent problem-solving and analytical skills.
• Strong business judgment and communication skills.
• Ability to self-start and work with minimal supervision after training.

Responsibilities

• Investigate disputed credit card, debit card, and ACH transactions and resolve those disputes within the allowed timeframes.
• Work cross-functionally with fraud and disputes to determine next steps on a case-by-case basis.
• Investigate individual transactions using internal policies and review methodologies to identify patterns or trends.
• Understand our systems and tools; investigate account patterns through data analysis.
• Collaborate with analysts, operations specialists, data scientists and engineering to improve loss prevention mechanisms, processes and tools.
• Learn and maintain domain knowledge of fraud prevention techniques and technologies.
• Maintain or exceed SLAs for timely resolution of queued cases to minimize potential losses.
• Handle escalations from internal and external stakeholders professionally.
• Demonstrated experience working with Claude or equivalent large language model tools is required.

Skills

Data analysis

Attention to detail

Problem solving

Communication

Self-starting

Tools

Claude or similar LLM tools

Job description

Sezzle is seeking a Fraud & Disputes Intern to join a fast-paced team. You will analyze and respond to card and ACH disputes, collaborating with fraud and disputes teams to determine best actions. The role emphasizes AI-enabled productivity, data-driven decisions, and timely resolutions.

The internship is full-time, Monday–Friday, 9:00 am–5:30 pm Central Time, and paid. You will gain practical experience across fraud prevention, data analysis, and cross-functional collaboration in a dynamic