Field Operations UX Lead — SaaS Workflow Architect (Remote LATAM)

Encora; Buenos Aires; Remote; ARS 34,314,000 - 68,627,000; Full time

Benefits offered by this job

Paid weekly in USD

Paid time off (up to 20 days)

Remote LATAM role

Direct line to Head of Engineering

Job summary

Encora is seeking a UX Analyst (Product Workflows) for a fully remote role across LATAM. You’ll own how work moves through the product from field capture to report, focusing on process and flow rather than visuals.

You’ll collaborate with a visual designer and report to the Head of Engineering to ensure builds reflect designed flows. Your responsibilities include mapping end-to-end property management workflows, writing precise flow documentation, prototyping in Figma, and reviewing builds with

Qualifications

• Experience designing complex multi-step workflows in B2B/SaaS.
• Portfolio shows flow from problem to mapping to logic to final.
• Systems thinking across states, branches, errors, and permissions.
• Clear flow documentation for engineering handoff.

Responsibilities

• Map end-to-end property management workflows from field capture to report.
• Interview workflow users and redesign with fewer steps.
• Write flow logic, branches, and edge cases for engineers.
• Design offline and retry states for offline signal.
• Prototype in Figma and run quick usability checks.
• Annotate specs for engineering with states, rules, and microcopy.
• Review builds, log issues, and verify fixes.

Skills

Workflow design

Figma prototyping

Systems thinking

Flow documentation

AI fluency

Accessibility basics

Tools

Figma

ChatGPT

Job description

Encora is seeking a UX Analyst (Product Workflows) for a fully remote role across LATAM. You’ll own how work moves through the product from field capture to report, focusing on process and flow rather than visuals.

You’ll collaborate with a visual designer and report to the Head of Engineering to ensure builds reflect designed flows. Your responsibilities include mapping end-to-end property management workflows, writing precise flow documentation, prototyping in Figma, and reviewing builds with