UX Flows Lead – Field Ops SaaS (Remote LATAM)

Encora; Buenos Aires; Remoto; ARS 34.314.000 - 68.627.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote across LATAM

Weekly USD payments

Paid time off

Overlap with US Pacific hours

Direct line to Head of Engineering

Descrizione del lavoro

Encora is seeking a UX Analyst (Product Workflows) for its Field Operations SaaS, to shape how work moves from field capture to review and reporting. This fully remote role across LATAM emphasizes process design over visuals and requires you to own end-to-end flows from start to finish.

You will map multi‑step workflows, interview users, write precise flow documentation, and collaborate with a companion designer to cover both flow and UI aspects.

Competenze

• Experience designing complex, multi-step workflows.
• Portfolio showing the whole path from problem to mapping to logic to final.
• Systems thinking: design for states, branches, permissions, errors, and empty cases.
• Clear flow documentation and specs engineers can build from.
• Strong Figma for mapping, prototyping, and handoff.
• AI fluency: use tools like ChatGPT, Claude, or Figma AI to move through options and specs faster without lowering quality.
• A working handle on accessibility (contrast, tap targets, text size, focus order).

Mansioni

• Map workflows end to end from field capture to sync to review to report.
• Talk to the people who live in a workflow, then redesign it with fewer steps.
• Write the logic, branches, and edge cases behind each flow so engineering builds it right the first time.
• Design the offline and retry states so users always know what's happening when the signal drops.
• Prototype in Figma and check it with quick usability runs.
• Hand engineering annotated specs (states, rules, microcopy) they can build from with little back-and-forth.
• Review builds, log precise issues, and confirm the fixes before sign-off

Conoscenze

Workflow design

Systems thinking

Flow documentation

Figma prototyping

AI tooling fluency

Accessibility awareness

Strumenti

Figma

Descrizione del lavoro

Encora is seeking a UX Analyst (Product Workflows) for its Field Operations SaaS, to shape how work moves from field capture to review and reporting. This fully remote role across LATAM emphasizes process design over visuals and requires you to own end-to-end flows from start to finish.

You will map multi‑step workflows, interview users, write precise flow documentation, and collaborate with a companion designer to cover both flow and UI aspects.