Enterprise CSM — ROI-Driven Growth (Remote Argentina)

Simetrik; Argentina; Remote; ARS 90,873,000 - 151,455,000; Full time

Benefits offered by this job

100% Remote Work

Learning & Development $500 per year

Family days & Birthday day off

Job summary

Simetrik is seeking a Customer Success Manager – Enterprise for Argentina, focusing on value realization across a portfolio of enterprise customers. You will ensure platform adoption, derive measurable outcomes, and drive expansion through structured engagement, data-backed conversations, and stakeholder management.

In this role, you’ll lead executive discussions on ROI and strategic impact, collaborate with Product, Revenue, and Operations, and play a key part in renewal predictability and

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Engineering, or related field.
• 4+ years in Customer Success or related roles.
• Proven experience with renewals and expansions in SaaS.
• Fluent in English; Spanish is a plus.

Responsibilities

• Own the end‑to‑end customer journey for enterprise accounts.
• Build and maintain relationships with senior stakeholders.
• Drive governance: cadence, agendas, follow‑ups, escalations.
• Translate product usage into ROI conversations.
• Identify expansion opportunities with revenue teams.
• Mitigate risk using health indicators and usage signals.

Skills

Fluent English

Executive presence

Analytical mindset

CRM proficiency

Education

Bachelor’s degree in Business Administration, Marketing, Engineering, or related field

Tools

HubSpot

Salesforce

Job description

Simetrik is seeking a Customer Success Manager – Enterprise for Argentina, focusing on value realization across a portfolio of enterprise customers. You will ensure platform adoption, derive measurable outcomes, and drive expansion through structured engagement, data-backed conversations, and stakeholder management.

In this role, you’ll lead executive discussions on ROI and strategic impact, collaborate with Product, Revenue, and Operations, and play a key part in renewal predictability and