Strategic Enterprise CSM — Cybersecurity & AI

Cycode Ltd.; Argentina; Presencial; ARS 89.314.954 - 126.529.518; Jornada completa

Descripción de la vacante

Cycode Ltd. is seeking a Customer Success Manager in Argentina to manage relationships with Fortune 500 companies. This role will focus on customer success throughout their lifecycle and leverage the company's Agentic Development Security Platform to help customers achieve their business outcomes.

The ideal candidate will have 5+ years of experience in customer success or account management within the software development or cybersecurity sector. A strong technical acumen and excellent communication skills are essential.

Formación

• 5+ years of customer success or technical account management experience with enterprise software.
• Expertise in project management with high customer satisfaction.
• Strong problem-solving and interpersonal skills.

Responsabilidades

• Serve as primary point of contact for customers, ensuring success with products.
• Manage multiple accounts, driving customer success and adoption.
• Onboard new customers and uncover opportunities for expansion.

Conocimientos

Customer success experience

Project management expertise

Technical acumen

Interpersonal and communication skills

Problem-solving skills

Herramientas

SCM tools (GitHub, GitLab, Bitbucket)

Kubernetes

CSM CRM (Planhat)

Descripción del empleo

Cycode Ltd. is seeking a Customer Success Manager in Argentina to manage relationships with Fortune 500 companies. This role will focus on customer success throughout their lifecycle and leverage the company's Agentic Development Security Platform to help customers achieve their business outcomes.

The ideal candidate will have 5+ years of experience in customer success or account management within the software development or cybersecurity sector. A strong technical acumen and excellent communication skills are essential.