Strategic Enterprise CSM — Cybersecurity & AI

Cycode Ltd.; Argentina; Vor Ort; ARS 89.314.954 - 126.529.518; Vollzeit

Zusammenfassung

Cycode Ltd. is seeking a Customer Success Manager in Argentina to manage relationships with Fortune 500 companies. This role will focus on customer success throughout their lifecycle and leverage the company's Agentic Development Security Platform to help customers achieve their business outcomes.

The ideal candidate will have 5+ years of experience in customer success or account management within the software development or cybersecurity sector. A strong technical acumen and excellent communication skills are essential.

Qualifikationen

• 5+ years of customer success or technical account management experience with enterprise software.
• Expertise in project management with high customer satisfaction.
• Strong problem-solving and interpersonal skills.

Aufgaben

• Serve as primary point of contact for customers, ensuring success with products.
• Manage multiple accounts, driving customer success and adoption.
• Onboard new customers and uncover opportunities for expansion.

Kenntnisse

Customer success experience

Project management expertise

Technical acumen

Interpersonal and communication skills

Problem-solving skills

Tools

SCM tools (GitHub, GitLab, Bitbucket)

Kubernetes

CSM CRM (Planhat)

Jobbeschreibung

Cycode Ltd. is seeking a Customer Success Manager in Argentina to manage relationships with Fortune 500 companies. This role will focus on customer success throughout their lifecycle and leverage the company's Agentic Development Security Platform to help customers achieve their business outcomes.

The ideal candidate will have 5+ years of experience in customer success or account management within the software development or cybersecurity sector. A strong technical acumen and excellent communication skills are essential.