Datacenter Technical Project Lead — Remote

7257 Syneos Health Argentina S.A.; Neuquén; Remote; ARS 136,863,000 - 228,106,000; Full time

Job summary

7257 Syneos Health Argentina S.A. is seeking a Technical Project Manager for Data Center operations with a remote work setup.

You will own client relationships, manage end-to-end technical projects, and coordinate multi-workstream efforts spanning hardware deployment, cabling, power/cooling, and remote hands. You will oversee the full ticket lifecycle, liaise with vendors, and ensure SLA delivery while maintaining safety and change-management standards across datacenter activities.

Qualifications

• 3+ years in datacenter operations, technical infrastructure, or related field.
• Direct client-facing experience in a technical role or account management with technical background.
• Hands-on familiarity with server hardware, cabling, power distribution, and remote hands.
• Proficiency with ITSM/project tooling (Jira, ServiceNow, Zendesk or equivalent).
• Experience owning project budgets, SOWs, or vendor PO processes.
• Proven ability to manage and develop a small technical team.
• Strong written and verbal communication; ability to write clear tickets and reports.

Responsibilities

• Act as the primary technical contact for assigned client accounts through the project lifecycle.
• Lead onboarding, scoping calls, and technical review meetings with clients.
• Translate client requirements into actionable work orders and internal tickets.
• Manage SLA commitments, report delivery status, and handle escalations directly.
• Build long-term relationships to reduce churn and enable expansion.
• Own full ticket lifecycle in Jira/ServiceNow or equivalent ITSM platform; close tickets with clear docs.
• Track multi-workstream projects across planning, procurement, deployment, and sign-off.
• Identify blockers early and coordinate cross-functional resolution without escalations.
• Maintain a live project dashboard for clients and internal stakeholders.
• Oversee on-site and remote-hands work including server rack/stack, cabling, power, and cooling.
• Review work orders for technical accuracy before client-facing delivery.
• Coordinate with vendors on procurement, lead times, and RMA logistics.
• Ensure adherence to datacenter safety, change management, and access protocols.
• Provide technical guidance to junior technicians and contractors on-site.
• Track budgets, flag overruns, and submit change orders as scope shifts.
• Review vendor invoices and validate against approved work orders.
• Assist in preparing quotes and SOWs for new engagements.
• Maintain procurement records and ensure contract compliance for hardware/services.
• Lead a remote/on-site team of technicians and coordinators; set priorities and plan capacity.
• Develop SOPs, runbooks, and onboarding materials for repeatable processes.
• Identify skill gaps and work with leadership on training and hiring plans.

Skills

Project management

Client facing

Datacenter operations

ITSM tooling

Budget management

Team leadership

Technical writing

Tools

Jira

ServiceNow

Zendesk

Job description

7257 Syneos Health Argentina S.A. is seeking a Technical Project Manager for Data Center operations with a remote work setup.

You will own client relationships, manage end-to-end technical projects, and coordinate multi-workstream efforts spanning hardware deployment, cabling, power/cooling, and remote hands. You will oversee the full ticket lifecycle, liaise with vendors, and ensure SLA delivery while maintaining safety and change-management standards across datacenter activities.