Datacenter Technical PM & Enablement Lead (Remote)

S27A; Ciudad de Mendoza; A distancia; ARS 16.740.000 - 23.436.000; Jornada completa

Descripción de la vacante

S27A is seeking a Technical Project Manager for Data Center operations with a remote-first setup. You will own client relationships, manage tickets in Jira or ServiceNow, oversee hardware deployment, cabling, power and cooling, and ensure safety and change management compliance.

This role requires hands-on coordination across vendors and internal teams to deliver on time and within budget. Join a team scaling up data center activities and act as the bridge between technical teams and clients to

Formación

• Experience as a technical project manager in data center environments.
• Experience coordinating hardware deployment, cabling, power and cooling.

Responsabilidades

• Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle.
• Lead client onboarding, scoping calls, and technical review meetings.
• Translate client requirements into actionable work orders and internal tickets.
• Manage SLA commitments, report delivery status, and handle escalations directly.
• Build long-term relationships that reduce churn and increase account expansion.
• Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform.
• Create, assign, prioritize, and close tickets with clear documentation at every stage.
• Track multi-workstream projects across planning, procurement, deployment, and sign-off.
• Identify blockers early and coordinate cross-functional resolution without escalating everything upward.
• Maintain a live project dashboard that clients and internal stakeholders can rely on.
• Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling.
• Review and validate work orders for technical accuracy before client-facing delivery.
• Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics.
• Ensure adherence to datacenter safety, change management, and access protocols.
• Provide technical guidance to junior technicians and contractors on-site.
• Track project budgets, flag overruns, and submit change orders when scope shifts.
• Review vendor

Herramientas

Jira

ServiceNow

Descripción del empleo

S27A is seeking a Technical Project Manager for Data Center operations with a remote-first setup. You will own client relationships, manage tickets in Jira or ServiceNow, oversee hardware deployment, cabling, power and cooling, and ensure safety and change management compliance.

This role requires hands-on coordination across vendors and internal teams to deliver on time and within budget. Join a team scaling up data center activities and act as the bridge between technical teams and clients to