Remote Datacenter Projects & Enablement Lead

S27A; Municipio de Rincón de los Sauces; Remote; ARS 900.000 - 1.300.000; Vollzeit

Zusammenfassung

S27A is seeking a Technical Project Manager for Data Center operations in a remote-friendly role. You will own client relationships, coordinate multi-workstream hardware deployments, and manage issues end-to-end from planning through sign-off.

Responsibilities include hand-on datacenter work oversight, ticket lifecycle management in Jira/ServiceNow, budget tracking, vendor coordination, and creating repeatable SOPs. Strong communication and leadership are essential.

Qualifikationen

• 3+ years in datacenter operations or related field.
• Direct client-facing experience in a technical role.
• Hands-on familiarity with server hardware, cabling, power and cooling.
• Proficiency with ITSM/tools: Jira, ServiceNow, Zendesk.
• Experience owning project budgets, SOWs or vendor PO's.
• Proven ability to manage and develop a small technical team.

Aufgaben

• Own the full ticket lifecycle in Jira, ServiceNow or equivalent ITSM tool.
• Lead client onboarding, scoping calls, and technical reviews.
• Coordinate multi-workstream projects across planning, procurement, deployment, sign-off.
• Maintain a live project dashboard for clients and stakeholders.
• Oversee datacenter operations including on-site and remote hands work.
• Track budgets, review invoices, and assist in quotes and SOWs.
• Develop SOPs and runbooks; mentor technicians and contractors.

Kenntnisse

Datacenter operations

Client-facing experience

Team leadership

Technical documentation

Vendor management

Communication skills

ITIL fundamentals

Tools

Jira

ServiceNow

Zendesk

Jobbeschreibung

S27A is seeking a Technical Project Manager for Data Center operations in a remote-friendly role. You will own client relationships, coordinate multi-workstream hardware deployments, and manage issues end-to-end from planning through sign-off.

Responsibilities include hand-on datacenter work oversight, ticket lifecycle management in Jira/ServiceNow, budget tracking, vendor coordination, and creating repeatable SOPs. Strong communication and leadership are essential.