Customer Support Specialist — First Contact & Safe Gaming

SkillOnNet; Buenos Aires; Presencial; ARS 41.433.030 - 55.244.040; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Excellent work environment

Attractive salary package

Monthly incentive Bonus

Monetary vouchers on Birthdays

Fully equipped kitchen

Medical insurance plan

Company activities

Casual dress code

Descripción de la vacante

SkillOnNet seeks a Customer Support Representative in Buenos Aires to interact with and assist customers. Key responsibilities include providing excellent client experiences, resolving issues efficiently, and maintaining detailed knowledge of company processes. The ideal candidate is fluent in English with strong communication skills but no prior customer service experience is necessary as full training is provided. The role offers a dynamic work environment with various employee perks, including monthly incentives and company activities.

Formación

• Fluent in English, speaking, writing, and reading.
• Proven customer service experience is welcomed but not mandatory.
• Proficiency in working on computers and touch typing are required.
• Ability to adapt and respond to diverse characters.

Responsabilidades

• Effectively communicating with customers in their designated language.
• Providing an outstanding client experience and resolving issues.
• Responding to client inquiries via Webchat, Email, and Phone.
• Investigating player concerns and promoting a 'Safer Gaming' philosophy.

Conocimientos

Fluent in English

Strong communication/public relations

Active listening skills

Customer orientation

Ability to perform under pressure

Descripción del empleo

SkillOnNet seeks a Customer Support Representative in Buenos Aires to interact with and assist customers. Key responsibilities include providing excellent client experiences, resolving issues efficiently, and maintaining detailed knowledge of company processes. The ideal candidate is fluent in English with strong communication skills but no prior customer service experience is necessary as full training is provided. The role offers a dynamic work environment with various employee perks, including monthly incentives and company activities.