Home Warranty Claims Specialist

assurant; Capitán Sarmiento; On-site; ARS 48,663,000 - 69,952,000; Full time

Job summary

Assurant is seeking a Home Warranty Customer Care Specialist to provide dedicated support to homeowners and real estate agents who purchase our home warranty services. You will manage claims end-to-end by handling inbound calls, documenting and tracking cases within internal systems, and coordinating follow-ups to ensure timely resolution.

This role emphasizes delivering a high-quality customer experience and ensuring each service request is completed accurately and in line with company

Qualifications

• Experience handling inbound calls and documenting service requests.
• Ability to coordinate follow-ups and resolve claims efficiently.
• Focus on delivering high-quality customer experience in line with company standards.

Responsibilities

• Provide dedicated support to homeowners and real estate agents.
• Handle claims end-to-end and inbound calls.
• Document and track cases within internal systems.
• Coordinate follow-ups to ensure timely resolution.

Skills

Customer service

Phone support

Case management

Documentation

Job description

Assurant is seeking a Home Warranty Customer Care Specialist to provide dedicated support to homeowners and real estate agents who purchase our home warranty services. You will manage claims end-to-end by handling inbound calls, documenting and tracking cases within internal systems, and coordinating follow-ups to ensure timely resolution.

This role emphasizes delivering a high-quality customer experience and ensuring each service request is completed accurately and in line with company