Bilingual US Tax & Accounting Support Specialist (Level 2)

Hirehawk Inc.; Tandil; Teletrabalho; ARS 92 724 000 - 139 086 000; Tempo integral

Resumo da oferta

Hirehawk Inc. seeks an experienced accounting professional to provide specialized Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries. The role requires genuine technical accounting judgment and the ability to independently investigate and resolve issues with strong communication skills.

Extended coverage is required: 8:00 AM–8:00 PM ET, with staggered schedules overlapping US business hours. Remote work with international scope is supported.

Qualificações

• Professional accounting experience with exposure to US accounting and taxation.
• Ability to investigate and resolve complex tax and accounting inquiries.
• Strong written and verbal English communication.

Responsabilidades

• Provide Level 2 support for US accounting, tax, bookkeeping, and payroll inquiries.
• Investigate and resolve escalated accounting and tax tickets.
• Review and troubleshoot bookkeeping discrepancies and reconciliations.
• Assist customers with tax-related inquiries, notices, and filing status questions.
• Resolve payroll questions, setup, processing issues, and troubleshooting.
• Document resolutions and maintain accurate customer records.

Conhecimentos

US accounting knowledge

Tax expertise

Accounting investigations

Communication skills

Analytical skills

Independent problem solving

English proficiency

Documentation skills

Formação académica

CPA

EA certification

Big Four background

Ferramentas

QuickBooks

Excel

Zendesk

Slack

Payroll software

Descrição da oferta de emprego

Hirehawk Inc. seeks an experienced accounting professional to provide specialized Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries. The role requires genuine technical accounting judgment and the ability to independently investigate and resolve issues with strong communication skills.

Extended coverage is required: 8:00 AM–8:00 PM ET, with staggered schedules overlapping US business hours. Remote work with international scope is supported.