Bilingual US Tax & Accounting Specialist

HireHawk Inc.; Tandil; Remote; ARS 92,724,000 - 139,086,000; Full time

Job summary

HireHawk Inc. is seeking an experienced accounting professional to provide specialized Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries.

The role emphasizes genuine technical accounting judgment beyond scripted responses, requiring strong tax and accounting expertise, and the ability to independently investigate and resolve difficult issues. The candidate will join a fast-paced, tech-driven team and will collaborate using Zendesk and other proprietary platforms,

Qualifications

• Accounting experience with US accounting and taxation.
• Knowledge of bookkeeping, tax return reviews, reconciliations, payroll, and financial reporting.
• Experience handling complex tax and accounting inquiries and notices.
• Excellent written and verbal English.
• Ability to explain complex topics to nontechnical customers.
• Adaptable to fast-paced, tech-driven environment.
• Ability to learn proprietary platforms and AI workflows.

Responsibilities

• Provide Level 2 support for US accounting, tax, bookkeeping, and payroll inquiries.
• Investigate and resolve escalated accounting and tax tickets.
• Review and troubleshoot bookkeeping discrepancies and transactions.
• Assist customers with tax-related inquiries, notices, and filing status questions.
• Support payroll questions, setup, processing issues, and troubleshooting.
• Document resolutions and maintain accurate customer records.
• Identify recurring issues and improve workflows and knowledge resources.
• Learn and work with proprietary platforms and AI-assisted workflows.

Skills

Accounting experience

US accounting & tax

English communication

Analytical skills

Troubleshooting

Documentation

Independent problem solving

Education

CPA

EA certification

Big Four experience

International CPA

Tools

QuickBooks

Excel / Google Sheets

Zendesk

Slack

Payroll software

Job description

HireHawk Inc. is seeking an experienced accounting professional to provide specialized Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries.

The role emphasizes genuine technical accounting judgment beyond scripted responses, requiring strong tax and accounting expertise, and the ability to independently investigate and resolve difficult issues. The candidate will join a fast-paced, tech-driven team and will collaborate using Zendesk and other proprietary platforms,