Bilingual Property Management Coordinator

OSA Outsourcing Advantage

Argentina

Presencial

ARS 90.783.000 - 136.174.000

Jornada completa

Hace 3 días
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Ventajas ofrecidas por este puesto de trabajo

Weekly payments
Weekends off
Remote work

Descripción de la vacante

Outsourcing Advantage, a boutique BPO provider, seeks a Property Management Coordinator to support a U.S.-based property management company. The role emphasizes tenant/owner/vendor communication, maintenance coordination, and lease administration, with a focus on accuracy and service quality.

Ideal candidates are bilingual (English/Spanish) with U.S. property management experience, strong organizational skills, and proficiency in common office software and property management tools.

Formación

  • Proven professional experience in U.S. Property Management.
  • Fully bilingual in English and Spanish (spoken and written).
  • Excellent verbal and written communication skills.
  • Strong customer service, conflict resolution, and interpersonal skills.
  • Experience coordinating maintenance requests and communicating with vendors.
  • Strong organizational and time management abilities.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Attention to detail and follow-up skills.
  • Independent work style with team collaboration.
  • Proficiency with Microsoft Office and/or Google Workspace.
  • Experience using property management software such as AppFolio, Buildium, Yardi, Propertyware, Rent Manager, or similar platforms.
  • Ability to overlap working hours with U.S. Eastern Time.

Responsabilidades

  • Serve as the primary point of contact for tenants, property owners, vendors, and contractors.
  • Respond to tenant inquiries and resolve issues promptly and professionally.
  • Coordinate maintenance requests and dispatch vendors while tracking work orders.
  • Follow up with vendors and tenants to ensure timely resolution of issues.
  • Schedule property inspections, maintenance visits, and showings when required.
  • Assist with lease administration, renewals, move-ins/outs, and occupancy updates.
  • Maintain accurate tenant, lease, and property records.
  • Assist with rent collection and account inquiries.
  • Monitor shared inboxes and respond to general inquiries.
  • Prepare reports and correspondence as needed.
  • Coordinate with the property management team for smooth daily operations.
  • Ensure compliance with company policies and procedures.

Conocimientos

U.S. property management
Bilingual English/Spanish
Customer service
Vendor coordination
Lease administration
Record keeping
Microsoft Office / Google Workspace
Property management software basics

Educación

Associate's or Bachelor's degree in Business Administration / Property Management or related field

Herramientas

AppFolio
Buildium
Yardi
Propertyware
Rent Manager

Descripción del empleo

Outsourcing Advantage, a boutique BPO provider, seeks a Property Management Coordinator to support a U.S.-based property management company. The role emphasizes tenant/owner/vendor communication, maintenance coordination, and lease administration, with a focus on accuracy and service quality.

Ideal candidates are bilingual (English/Spanish) with U.S. property management experience, strong organizational skills, and proficiency in common office software and property management tools.

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