Bilingual Immigration Support Specialist

Political Asylum Lawyers; Mar del Plata; Presencial; ARS 19.881.000 - 26.898.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Holidays off

Training program

Mentorship

Career advancement

Home office equipment stipend

Descripción de la vacante

Political Asylum Lawyers seeks a bilingual client services coordinator to support attorneys and paralegals in immigration cases, handling daily communications in English and Spanish, gathering documents, and guiding clients through case workflows with strong attention to deadlines. The role emphasizes resilience under pressure, excellent communication, and compassionate service.

A quiet home office with reliable internet is required, with ongoing training and growth opportunities in a

Formación

• Experience preparing immigration applications is preferred but not required.
• Commitment to the firm's mission of helping immigrants secure their future in the United States through asylum.
• Fluent in Spanish and English.
• Tech-focused skills and eagerness to learn new online systems and procedures.
• Outstanding communication and interpersonal skills.
• Empathetic and able to communicate with clients under significant stress.
• Works well under pressure.
• Organized, detail-oriented, and able to perform at a high level with minimal supervision.
• Able to keep track of tasks and meet deadlines.

Responsabilidades

• Work closely with attorneys, paralegals, and other staff in serving clients.
• Serve as a point of contact with clients, supporting attorneys and paralegals in engaging clients throughout the representation.
• Return phone calls and reply to emails from clients and potential clients.
• Work with clients to ensure they perform tasks designated for them in developing their cases.
• Proactively manage cases to ensure deadlines are met.
• Compile and submit filings to immigration agencies.
• Perform administrative tasks as assigned.
• Contribute to the development and improvement of company protocols and processes.

Conocimientos

Fluent English

Fluent Spanish

Communication skills

Empathy

Organized

Detail-oriented

Task management

Descripción del empleo

Political Asylum Lawyers seeks a bilingual client services coordinator to support attorneys and paralegals in immigration cases, handling daily communications in English and Spanish, gathering documents, and guiding clients through case workflows with strong attention to deadlines. The role emphasizes resilience under pressure, excellent communication, and compassionate service.

A quiet home office with reliable internet is required, with ongoing training and growth opportunities in a