Bilingual Immigration Case Liaison (English/Spanish)

Transperfect; Rosario; Remote; ARS 21,972,000 - 26,318,000; Full time

Benefits offered by this job

Training program

Mentorship

Career advancement

Equipment stipend

Job summary

Political Asylum Lawyers seeks a detail-oriented, bilingual professional to be the primary client contact. You will correspond in English and Spanish, manage case-related communications, and support attorneys and paralegals in maintaining client engagement and timely filings.

The role emphasizes empathy, resilience under pressure, and adherence to robust case-management workflows. Training is provided to ensure mastery of firm procedures and client service standards.

Qualifications

• Fluent in Spanish and English required or preferred.
• Excellent written and verbal communication across languages.
• Empathy and interpersonal skills essential for client interactions.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Serve as the primary point of contact for clients, engaging them daily in English and Spanish.
• Send emails and make phone calls to respond to inquiries and collect information.
• Maintain case development by following workflows and flagging delays.
• Communicate proactively with teammates about issues and progress.
• Follow standard operating procedures for case management and client relations.
• Create and manage client-facing updates to ensure clarity on timelines.
• Coordinate case logistics, appointments, reminders, and document submissions.
• Contribute to development and improvement of company protocols and processes.

Skills

Fluent in Spanish and English

Outstanding communication

Empathetic

Organized

Job description

Political Asylum Lawyers seeks a detail-oriented, bilingual professional to be the primary client contact. You will correspond in English and Spanish, manage case-related communications, and support attorneys and paralegals in maintaining client engagement and timely filings.

The role emphasizes empathy, resilience under pressure, and adherence to robust case-management workflows. Training is provided to ensure mastery of firm procedures and client service standards.