Bilingual Immigration Case Coordinator (Spanish/English)

Briefcase Legal Support, Llc; Rosario; Remote; ARS 21,858,000 - 26,181,000; Full time

Benefits offered by this job

Week between Christmas and New Year's—

Office closed, fully paid

Country holidays off (paid)

Comprehensive training program

Mentorship and collaboration

Career advancement paths

Equipment support for home office

Job summary

Political Asylum Lawyers seeks a bilingual professional to serve as the primary client contact, engaging clients daily in English and Spanish with empathy and clear communication. You will manage inquiries, collect documents, and help keep cases on track using established workflows and procedures.

A strong work ethic and team collaboration are essential in a fast-growing firm. You will handle multiple tasks, coordinate with attorneys and staff, and contribute to process improvements while

Qualifications

• Fluent in Spanish and English required.
• Excellent communication and interpersonal skills.
• Empathetic and able to communicate under stress.
• Organized, detail-oriented, and deadline-driven.
• Experience with immigration applications is preferred.

Responsibilities

• Serve as the firm’s main point of contact with clients in English and Spanish.
• Respond to inquiries, gather information and documents for cases.
• Keep case development on track by following workflows and flagging delays.
• Communicate with teammates about issues to keep cases moving forward.
• Follow standard operating procedures for managing cases and client interactions.
• Perform administrative tasks and contribute to process improvements.

Skills

Fluent in Spanish and English

Outstanding communication

Empathetic under pressure

Organized and detail-oriented

Works well under pressure

Task tracking and deadline management

Immigration applications prep

Job description

Political Asylum Lawyers seeks a bilingual professional to serve as the primary client contact, engaging clients daily in English and Spanish with empathy and clear communication. You will manage inquiries, collect documents, and help keep cases on track using established workflows and procedures.

A strong work ethic and team collaboration are essential in a fast-growing firm. You will handle multiple tasks, coordinate with attorneys and staff, and contribute to process improvements while