Bilingual Call Center Agent - Towing & Roadside Support

24hours Group; Ciudad de Mendoza; Híbrido; ARS 400.000 - 640.000; Jornada completa

Descripción de la vacante

24hours Group is seeking an Office-based Call Center Agent in Mendoza, Argentina, to handle inbound calls for towing and roadside assistance. You will assess situations, gather details, provide information, and coordinate with dispatch to ensure prompt service.

The ideal candidate is bilingual in English and Spanish, with customer service or call center experience, strong communication, and the ability to work full-time on PST-aligned shifts in a 24/7 office setting.

Formación

• Fluent in English and Spanish, both written and spoken.

Responsabilidades

• Handle a high volume of inbound calls for towing and roadside assistance.

Conocimientos

Bilingual English/Spanish

Strong communication

Customer service experience

Educación

Senior High School diploma

Herramientas

CRM software

Google Maps

Descripción del empleo

24hours Group is seeking an Office-based Call Center Agent in Mendoza, Argentina, to handle inbound calls for towing and roadside assistance. You will assess situations, gather details, provide information, and coordinate with dispatch to ensure prompt service.

The ideal candidate is bilingual in English and Spanish, with customer service or call center experience, strong communication, and the ability to work full-time on PST-aligned shifts in a 24/7 office setting.