B2B Customer Support Specialist - Remote (LATAM)

The Global Talent Co.; Buenos Aires; On-site; ARS 446,400 - 669,600; Full time

Job summary

The Global Talent Co. is seeking a Customer Support Specialist (B2B) for a remote role based in Argentina. This position involves managing client inquiries, processing orders, and ensuring high-quality customer support.

Ideal candidates should have over 3 years of experience in customer-facing roles, strong English communication skills, and the ability to handle complex client accounts. This role offers the opportunity to work in a dynamic environment while contributing to exceptional customer experiences.

Qualifications

• 3+ years of experience in Customer Support or similar roles.
• Strong written and verbal English communication skills.
• Experience managing high-volume support inboxes.

Responsibilities

• Manage client inquiries, process orders, and resolve issues.
• Maintain accurate customer records and deliver exceptional service.
• Respond to inquiries related to orders, billing, and products.

Skills

Customer Support Experience

Attention to Detail

Live Chat Support

Problem-Solving

Tools

HubSpot

Shopify

Google Workspace

Job description

The Global Talent Co. is seeking a Customer Support Specialist (B2B) for a remote role based in Argentina. This position involves managing client inquiries, processing orders, and ensuring high-quality customer support.

Ideal candidates should have over 3 years of experience in customer-facing roles, strong English communication skills, and the ability to handle complex client accounts. This role offers the opportunity to work in a dynamic environment while contributing to exceptional customer experiences.