Applications Specialist (BDMC Solutions)

BM Global Services Buenos Aires; Municipio de Rincón de los Sauces; Híbrido; ARS 1.004.000 - 1.339.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Private health insurance (family plan)

Discounts on internet services

Gym memberships

Universities

Birthday day off

Descripción de la vacante

BM Global Services Buenos Aires is seeking an Application Specialist for BDMC Solutions to support business-critical platforms, analyze issues, and drive innovation with AI-powered solutions in a collaborative, international environment.

The role focuses on technical support, platform administration, documentation, and collaboration with vendors and stakeholders to ensure optimal performance and security compliance.

Formación

• Fluent written and spoken English.
• Experience supporting and managing business applications and technology platforms.
• Advanced Excel skills and knowledge of SQL reporting tools.
• Experience with Power BI, PowerShell, scripting, automation tools, or similar technologies.
• Familiarity with Microsoft Copilot and AI-enabled solutions.

Responsabilidades

• Provide technical support, administration, and continuous improvement for BDMC platforms.
• First responder for escalated incidents requiring technical and functional analysis.
• Analyze and resolve application issues, identify root causes, and propose solutions.
• Maintain technical documentation, knowledge base articles, and training materials.
• Collaborate with vendors, stakeholders, and technical teams for optimal platform performance.
• Support security compliance activities, vendor assessments, and governance processes.
• Participate in testing, system enhancements, and continuous improvement initiatives.

Conocimientos

Excel

SQL reporting

English

Analytical thinking

Troubleshooting

Attention to detail

Scripting

AI-enabled solutions

Herramientas

Power BI

PowerShell

Automation tools

Copilot

Descripción del empleo

We are looking for an Application Specialist, BDMC Solutions to join our team. This is an exciting opportunity for a technology-driven professional who enjoys supporting business-critical platforms, solving complex technical challenges, and driving innovation through technology and AI-powered solutions in a collaborative international environment.

What will be your impact?

• Provide technical support, administration, and continuous improvement for Business Development and Marketing Communications (BDMC) technology platforms.
• Act as a first responder for escalated incidents requiring technical and functional analysis.
• Analyze and resolve application issues, identify root causes, and recommend practical solutions.
• Maintain technical documentation, knowledge base articles, training materials, and support resources.
• Collaborate with vendors, business stakeholders, and technical teams to ensure optimal platform performance.
• Support security compliance activities, vendor assessments, and governance processes.
• Participate in testing, system enhancements, and continuous improvement initiatives.

What will help you succeed in this opportunity?

• Fluent written and spoken English (mandatory).
• Experience supporting and managing business applications and technology platforms.
• Advanced Microsoft Excel skills and knowledge of SQL reporting tools.
• Experience with Power BI, PowerShell, scripting, automation tools, or similar technologies.
• Familiarity with Microsoft Copilot and AI-enabled solutions.
• Strong analytical, troubleshooting, and problem-solving skills.
• Strong attention to detail, organization, and adaptability.

What do we offer?

• Hybrid work model | Offices located in Puerto Madero, Buenos Aires.
• Private health insurance (family plan).
• Discounts on internet services, gym memberships, and universities.
• Birthday day off.