Applications Specialist, BDMC Platforms & AI (Hybrid)

BM Global Services Buenos Aires; Municipio de Rincón de los Sauces; Hybrid; ARS 1,004,000 - 1,339,000; Full time

Benefits offered by this job

Hybrid work model

Private health insurance (family plan)

Discounts on internet services

Gym memberships

Universities

Birthday day off

Job summary

BM Global Services Buenos Aires is seeking an Application Specialist for BDMC Solutions to support business-critical platforms, analyze issues, and drive innovation with AI-powered solutions in a collaborative, international environment.

The role focuses on technical support, platform administration, documentation, and collaboration with vendors and stakeholders to ensure optimal performance and security compliance.

Qualifications

• Fluent written and spoken English.
• Experience supporting and managing business applications and technology platforms.
• Advanced Excel skills and knowledge of SQL reporting tools.
• Experience with Power BI, PowerShell, scripting, automation tools, or similar technologies.
• Familiarity with Microsoft Copilot and AI-enabled solutions.

Responsibilities

• Provide technical support, administration, and continuous improvement for BDMC platforms.
• First responder for escalated incidents requiring technical and functional analysis.
• Analyze and resolve application issues, identify root causes, and propose solutions.
• Maintain technical documentation, knowledge base articles, and training materials.
• Collaborate with vendors, stakeholders, and technical teams for optimal platform performance.
• Support security compliance activities, vendor assessments, and governance processes.
• Participate in testing, system enhancements, and continuous improvement initiatives.

Skills

Excel

SQL reporting

English

Analytical thinking

Troubleshooting

Attention to detail

Scripting

AI-enabled solutions

Tools

Power BI

PowerShell

Automation tools

Copilot

Job description

BM Global Services Buenos Aires is seeking an Application Specialist for BDMC Solutions to support business-critical platforms, analyze issues, and drive innovation with AI-powered solutions in a collaborative, international environment.

The role focuses on technical support, platform administration, documentation, and collaboration with vendors and stakeholders to ensure optimal performance and security compliance.