Qa Supervisor jobs in United States

This role will oversee daily restaurant operations to ensure high-quality food and beverage service, maintain excellent customer satisfaction, and support the team in achieving operational efficiency. The role requires strong leadership, problem-solving, and interpersonal skills to drive service standards, manage staff, and support the Restaurant Manager in meeting business goals.

• Supervise and coordinate daily restaurant operations, ensuring smooth service and guest satisfaction.
• Monitor staff performance, provide guidance, training, and motivate the team to achieve service excellence.
• Ensure compliance with hygiene, health, and safety standards in the restaurant.
• Assist in managing reservations, seating arrangements, and handling customer queries or complaints professionally.
• Support the Restaurant Manager in inventory control, stock management, and ordering supplies.
• Conduct pre-shift briefings, communicate daily goals, and assign tasks to the team.
• Ensure proper cash handling, billing accuracy, and reconciliation of daily sales reports.
• Monitor food and beverage quality, service standards, and overall guest experience.
• Identify areas for improvement and recommend operational changes.
• Maintain a positive work environment and uphold company policies and service standards

• Bachelor’s degree/diploma in Hotel Management, Hospitality, or related field (preferred).

• Proven experience (2–4 years) in a supervisory role within restaurants, hotels, or the F&B industry.

• Strong leadership, communication, and team management skills.
• Customer-focused mindset with problem-solving abilities.
• Knowledge of restaurant operations, POS systems, and inventory management.
• Ability to work flexible schedules, including evenings, weekends, and holidays.
• Excellent organizational and multitasking skills.