A luxury hotel chain in Ras Al Khaimah is looking for an operations officer to manage tasks such as handling guest requests and maintaining communication with various departments. The ideal candidate should have at least a year of experience in the hospitality industry and should be fluent in both English and Russian, with the ability to converse in Arabic as well. Position offers competitive salary and additional benefits including meals and medical insurance.
Prestations
Competitive Salary
Duty Meals provided
Medical Insurance Provided
Qualifications
At least 1 year of experience in the Hospitality/Service Industry preferred.
Able to read and speak Arabic/Russian and communicate effectively.
Computer knowledge including Windows and PMS.
Responsabilités
Complete tasks on the Officer Shift Checklist and log all incidents.
Monitor call charges and ensure accuracy in the PMS.
Attend to complaints and enquiries referred by Communications Assistant.
Connaissances
Good spoken and written English/Russian
Excellent management skills
Interpersonal and communication skills
Outils
Property Management System
PBX and Voicemail system
Description du poste
A luxury hotel chain in Ras Al Khaimah is looking for an operations officer to manage tasks such as handling guest requests and maintaining communication with various departments. The ideal candidate should have at least a year of experience in the hospitality industry and should be fluent in both English and Russian, with the ability to converse in Arabic as well. Position offers competitive salary and additional benefits including meals and medical insurance.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.