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Customer Service Supervisor
Position Title: Customer Service Supervisor
Employment Type: Full Time
Salary: depending on experience and qualifications
Job Location: Dubai, UAE
About the Client:
A prominent healthcare facility in Dubai, specializing in dentistry, dermatology, and aesthetic treatments.
Job Description:
Ensure team greet and welcome all patients and visitors in a warm, courteous, and professional manner.
Coordinate with patients via phone and automated bot for appointment confirmations
Promote ongoing offers, new treatments, or packages to suitable patients.
Ensure patient questions or concerns are addressed promptly during follow-ups.
Qualifications:
Open to Arabic speakers
Bachelor’s degree in Business Administration, Hospitality, Healthcare Management, or a related field.
Minimum of 3 years of experience in a supervisory customer service or front desk role, preferably in healthcare or hospitality with excellent communication skills in English
Familiarity with CRM systems, call tracking software, and healthcare appointment platforms (e.g., Bestosys).
How to Apply:
Send your CV in word format to: CUSTOMERSERVICEJOBS2020 AT GMAIL DOT COM and use “Customer Service Supervisor” as email subject.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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