Customer Service Manager à Émirats arabes unis

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

The dubizzle Sales Account Manager is responsible for managing a portfolio of clients and supporting their needs by offering solutions to their business needs. This role will develop and maintain positive relationships throughout the real estate industry.

In this role, you will:

• Drive the entire sales cycle from initial customer engagement to closed sales for the dubizzle Property Vertical.
• Prospect for potential customers using various direct methods such as calling and face to face meeting, and indirect methods such as networking, social selling to clients within the assigned territory
• Qualify prospects against company criteria for ideal customers and sales within the territory
• Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects
• Draft and deliver proposals
• Report on sales activity
• Provide forecasts on best case and most likely sales volumes over relevant time period
• Work with the Marketing department to plan and execute generation campaigns
• Consult with sales management on ways to decrease the sales cycle, enhance sales and improve company branding and reputation
• Provide feedback to Company management on market trends, competitive threats, unmet needs and opportunities to deliver greater value to customers by extending company offerings
• Be a positive representative of the company and its brand in the marketplace

• Sales experience in an online Classifieds or internet company.
• Energetic and assertive with a strong presence
• Persuasive with strong communication skills to initiate, negotiate and close business
• Tactful and smart to handle client objections and present solutions and options to close sales
• Articulate and well versed with making presentations and sales pitches to prospective and existing clients
• Positive relationship building skills – cultivates and nurtures customer relations
• Competitive attitude with a hunger to succeed in all situations
• Result orientated with problem solving skills to resolve challenges through creative and flexible options in line with the Company’s overall targets
• Good analytical skills to understand clients business needs and provide adequate marketing solutions
• Should possess strong business acumen along with a quick mind to assimilate information from many channels and create strategic alternatives
• Excellent written and verbal communication skills
• Fluent in English

• A fast paced, high performing team.
• Multicultural environment with over 50 different nationalities
• Competitive Tax-free Salary
• Comprehensive Health Insurance
• Annual Air Ticket Allowance
• Employee discounts at multiple vendors across the emirates
• Rewards & Recognitions
• Learning & Development

Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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