Supervisor – Risk Engineering

Al Nahiya Group; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading claims adjustment firm in Abu Dhabi is seeking a dedicated professional to conduct loss inspections and claims adjustments. The ideal candidate will ensure timely reporting and continuous improvement in operational practices, contributing to the efficiency of the claims services. Strong emphasis is placed on adherence to policies and procedures.

Qualifications

• Ability to conduct loss inspections and adjustments.
• Timely submission of inspection reports.
• Continuous improvement of documentation and procedures.

Responsibilities

• Conduct loss inspections and claims adjustments.
• Perform day-to-day operations in line with policies.
• Prepare loss survey and claim adjustment reports.

Job description

Description

Conducts loss inspections as and when receives requests.

Conducts claims adjustments as and when receives requests.

Timely attendance and submission of loss inspection reports.

Key Performance Indicators

Day to Day Operations

• Performs the day-to-day operations of the Department, and executes the work processes as per policies and procedures in order to achieve high performance standards.
• High performance standards are achieved.
• Loss surveys conducted professionally in line with set policies and procedures.

Claims Services

• Assessment and adjustment of claims for commercial lines products.
• Recommends loss adjusters/surveyors where needed.
• Conducts loss surveys and prepares survey reports.
• Collects quotations for repairs, reviews/studies to determine best possible option and reports to manager.
• Arranges joint surveys by inviting insured/carriers/freight forwarders at seaport/airport/warehouses and sites.
• All assessments & adjustments of claims conducted timely, efficiently and within set technical guidelines, policies and procedures.
• Max surveys and settlements by in house and optimize the use of loss adjusters.
• Loss surveys and claims adjustments conducted professionally in line with set policies and procedures.

Continuous Improvement

• Continuous review and improvement of functional practices taking into account international best practice, changes in international standards and changes in the business environment.
• Improvement in functional practices identified and implemented in line with corporate objectives.

Reports

• Preparation of loss survey as well as claim adjustment reports as per ADNIC standards.
• All reports are presented timely and accurately in line with schedules.

Department documentation and procedures

• Improve / maintain documentation and procedures.
• Prepare departmental dashboard.
• Accurate and timely updating of documentation.
• Compile all departmental achievements and preparation of departmental dashboard.

Requirements

Job descriptions given to the employees provide the general nature and level of work expected.
It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their departmental manager.
ADNIC Management reserves the right to assign any responsibilities to its employees based on the business requirements.