Customer Service Manager jobs in United States

Reporting to Head Chef responsibilities and essential job functions include but are not limited to the following:

• Participate in dishwashing, garbage removal, silver polishing, pot washing or any other stewarding area as necessary in accordance with department needs.
• Ensure a safe and productive operation.
• Assure compliance with Health Department standards.
• Supervise and maintain the sanitation of kitchen store rooms, hallways, dock and equipment.
• Ensure that cleaning schedules are familiar with everybody and proper and consistent sanitation procedures are used by all Colleagues.
• Must assist in the training of all stewarding duties.
• Assist in keeping updated with all items on the communication board and communicate to colleagues when required.
• Present on the floor during meals times ensuring safe and productive operations.
• Immediately alert the Chief Steward and Hygiene manager at the first sighting of pest or rodents.
• Assist in maintaining that all colleagues are following the proper grooming standards.
• Ensure proper pass off to other leaders using logbook.
• Check BEOs, see what set ups are needed to be done on shift.
• Daily walkthrough of stewarding areas to observe staffing levels, quality control, maintenance and cleanliness.
• Assist in re-assigning Colleagues during shift to areas of need.
• Assist in controlling stocks for daily use in the department (cleaning products, mop heads, etc).
• Assist in controlling breakage.
• Assist in maintaining cleanliness of all kitchens and HOH areas as well as ensuring all maintenance needs are looked after.
• Ensure all paper towel dispensers are full at all times throughout the shift.
• Conduct shift briefing when required.
• Maintain regular attendance at department and operations meetings.

• Previous Stewarding supervisory experience or role as a stewarding lead.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to work cohesively as part of a team.
• Ability to focus attention on Guest needs, remaining calm and courteous at all times.

• Frequent standing and walking throughout shift
• Occasional lifting and carrying up to 50 lbs
• Frequent kneeling, pushing, pulling, sitting
• Occasional ascending or descending ladders, stairs and ramps
• Working with chemicals and other cleaning products

Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation.

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No

Full-time